Shipping policy
1. Delivery
All orders are delivered by our trusted shipping partners directly to the address provided by the customer at checkout. Please ensure that all delivery details are accurate to avoid delays or failed deliveries.
2. Shipping Duration
- The standard delivery timeframe is 2 days from the date of order confirmation.
- Delivery times may vary depending on location, courier workload, public holidays, or unforeseen events.
3. Free Shipping
Free Shipping on All Orders:
We are pleased to offer free shipping on all orders.
Just let me know which version you prefer and I will finalize it.
4. Limitation of Liability
- De Sole ensures that all products are shipped in their original condition and securely packed before being handed over to the shipping company.
- If any damage occurs due to mishandling by the shipping carrier, the responsibility lies with the carrier. We will assist you in filing a claim or resolving the issue when possible.
- De Sole is not responsible for shipping delays caused by:
- Courier or logistics issues
- Customs procedures
- Incorrect or incomplete delivery details
- External factors beyond our control
5. Support & Communication
For any inquiries regarding your order, delivery, or shipping status, please contact us at:
Email: desoleuae@gmail.com
